terms & conditions

THIS WEBSITE IS OPERATED BY TABLEAU. BY USING OUR WEBSITE AND OR PURCHASING ITEMS HERE YOU ENGAGE IN OUR SERVICES AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS.

THESE TERMS OF SERVICE APPLY TO ALL USERS OF THE SITE, INCLUDING WITHOUT LIMITATION USERS WHO ARE BROWSERS, VENDORS, CUSTOMERS, MERCHANTS, AND/ OR CONTRIBUTORS OF CONTENT.

BY ENTERING AND USING OUR WEBSITE YOU AGREE TO THE TERMS AND CONDITIONS. PLEASE READ ALL OF THEM CAREFULLY BEFORE ENTERING THE SITE OR USING OUR SERVICES. WE RESERVE THE RIGHT TO CHANGE OR UPDATE OUR TERMS AND CONDITIONS AT ANY GIVEN TIME.

OUR STORE IS HOSTED BY PRESTA SHOP WHO PROVIDES US WITH THE E-COMMERCE PLATFORM THAT ALLOWS US TO SELL PRODUCTS AND SERVICES. BY AGREEING TO THESE TERMS AND CONDITIONS YOU CONSENT THAT YOU ARE OF AGE BY LAW OF YOUR RESIDENT.

OUR PRODUCTS CAN NOT BE USED FOR ANY ILLEGAL OR UNAUTHORIZED USAGE. A VIOLATION OF OUR TERMS AND CONDITIONS WILL RESULT IN IMMEDIATE TERMINATION OF OUR SERVICES.

GENERAL

WE RESERVE THE RIGHT TO REFUSE SERVICES.

CREDIT CARD INFORMATION IS ENCRYPTED DURING USAGE. YOU UNDERSTAND THAT YOUR INFORMATIONS (NOT CONCERNING CREDIT CARD INFORMATION) WILL BE TRANSFERRED UNENCRYPTED AND INVOLVE TRANSMISSIONS OVER VARIOUS NETWORKS.

PRODUCTS

WE ARE SELLING PRODUCTS THAT VERY OFTEN ARE MADE IN EDITIONS. WE ARE THEREFORE NOT LIABLE FOR THE AMOUNTS OF PRODUCTS AVAILABLE. WE UPDATE OUR WEBSHOP WHEN SALES ARE MADE. WE TRY TO SHOW A VERY ACCURATE COLOUR AND SHAPE OF EVERY ITEM ONLINE. WE CAN NOT GUARANTEE THAT YOUR MONITOR SHOWS THE CORRECT COLOUR OR SHAPE OF THE PRODUCT.

SHIPPING

TABLEAU IS SHIPPING PRODUCTS TO MOST PARTS OF THE WORLD. FIND YOUR COUNTRY IN OUR LIST OF COUNTRIES AT CHECK OUT. CONTACT OUR STUDIO IF YOUR COUNTRY IS NOT LISTED. THE SHIPPING RATES WILL BE CALCULATED AT CHECKOUT. THERE MIGHT BE CHARGED AN ADDITIONAL SHPPING COST, THAT NEEDS TO BE PAID THROUGH PAYPAL AFTER YOUR PURCHASE, IF THE ITEM IS HEAVIER OR IRREGULAR SIZED, AS OUR SYSTEM CAN NOT CALCULATE THIS. YOU WILL BE ABLE TO CANCEL YOUR ORDER IF YOU DO NOT WANT TO PAY THE ADDITIONAL SHIPPING COST. YOU WILL BE CONTACTED BY EMAIL AFTER THE PURCHASE IF THIS IS THE SITUATION.

PACKAGING

WE ARE TRANSPORTING ART AND DESIGN PRODUCTS WITH HIGH VALUE. THEREFORE WE MAKE SURE TO PACK EVERYTHING ACCORDINGLY. WE ARE USING TRANSPORT COMPANIES WHO KNOW AND UNDERSTAND WHAT IS BEING TRANSPORTED.

WE RECOMMEND THAT YOU UNWRAP YOUR PACKAGE AS SOON AS POSSIBLE TO MAKE SURE THAT EVERYTHING HAS ARRIVED SAFELY. ALL TRANSPORT IS UNDER INSURANCE BY THE TRANSPORTATION COMPANY USED. WE RESERVE ALL RIGHTS TO CANCEL AN ORDER DUE TO DELIVERY CONDITIONS IN ANY GIVEN COUNTRY.

CUSTOMS AND SALES TAX

ON ALL PRIVATE SALES PURCHASED WITHIN THE EU, DANISH VAT (25%) IS ADDED, ACCORDINGLY TO THE LAW. PAYMENTS FROM EU COMPANIES WITH A VALID EU VAT REGISTRATION NUMBER LOCATED OUTSIDE OF DK ARE EXCLUDED FROM DANISH VAT (25%) – PLEASE CONTACT OUR STUDIO FOR AN INVOICE WITHOUT THE DANISH VAT (25%). CUSTOMERS OUTSIDE OF EU MAY BE REQUIRED TO PAY THE LOCAL TAXES OR DUTIES UPON DELIVERY – WE ARE NOT RESPONSIBLE FOR THE PAYMENT OR HANDLING OF THIS.

PRICES

WE RESERVE THE RIGHT TO CHANGE PRICES AT ANY GIVEN TIME WITHOUT ANY NOTICE. WE ARE NOT LIABLE TO ANYONE REGARDING THESE CHANGES EXCEPT FOR ANY CONTRACTS MADE WITH TABLEAU. ALL PRICES ARE GIVEN INCLUDING DANISH VAT (25%) OR ARTIST VAT (5%). WE ARE NOT TO BE HELD ACCOUNTABLE FOR ANY MISTAKES IN PRICING AND HOLD THE RIGHT TO CANCEL AN ORDER IF PRICING WAS SET WRONGLY.

PAYMENT

WE RECEIVE THE FOLLOWING PAYMENTS: DANKORT/VISA-DANKORT, VISA, VISA ELECTRON, MASTER-/EUROCARD, MAESTRO AND JCB. TABLEAU ENCRYPTS ALL PAYMENTS.

CLAIMS AND RETURN POLICY

YOU HAVE THE RIGHT TO EXCHANGE A PRODUCT WITHIN 30 DAYS AFTER THE PRODUCT’S BEEN DELIVERED TO YOU UNLESS THE PRODUCT HAS BEEN SPECIALLY MADE FOR YOU OR ORDERED WITH A DELIVERY TIME AND THEREFORE PRODUCED DIRECTLY TO YOU. UPON EXCHANGE YOU GET A CREDIT VOUCHER WITH THE SAME VALUE AS THE RETURNED GOODS TO BE USED AT TABLEAU-CPH.COM. THE CREDIT BALANCE FOR THE PRODUCT IS CREDITED FROM THE VALUE OF THE PRODUCT YOU ORDER WHEN INVOKING THE RETURN AND EXCHANGE POLICY. SHOULD THE VALUE OF THE PRODUCTS YOU ORDERED EXCEED THE BALANCE OF YOUR CREDIT VOUCHER; YOU PAY THE DIFFERENCE TO TABLEAU-CPH.COM. SHOULD THE VALUE OF THE RETURNED PRODUCTS EXCEED THE VALUE OF THE PRODUCTS IN THE NEW ORDER, THE DIFFERENCE WILL BE REFUNDED TO YOU.

THE FOLLOWING TERMS AND CONDITIONS APPLY FOR EXCHANGE POLICY

-THE PRODUCT SHOULD BE UNUSED AND IN UNDAMAGED CONDITION.

-THE PRODUCT SHOULD NOT BE ASSEMBLED.

-THE ORIGINAL PACKAGING SHOULD BE UNDAMAGED AND LABELS STILL ATTACHED TO THE PRODUCT.

– YOU WILL BE PAYING THE RETURN SHIPPING

INSTRUCTIONS ON HOW TO RETURN AN ITEM WILL BE PROVIDED UPON CONTACT WITH TABLEAU. CLAIMS ARE VALID WITHIN 730 DAYS FROM THE PURCHASE.